Privacy Policy

Safety and Security

Personal information we collect
We do not sell (as defined under Tanzania law) any information to any third parties. However, we may collect and retain certain nonpublic personal information about you, including:

  • information we receive from you or your financial intermediary, such as your name, address, date of birth and tax identification number;

  • information from third-party data services (for example, to update your address when you have moved, obtain or verify your email address, obtain additional information to verify you and demographic information to better understand your investment and service needs);

  • information, such as account balance and transaction activity, about your investment transactions (including, to the extent necessary for our servicing your account(s) with us, your investments with third parties); and

  • information collected from you online, the information provided by you and data gathered from your activity and location. (For example, we may use cookies and web beacons to collect device and browser information, such as your IP address, so we know your online preferences and viewing behaviours and can recognize you and your devices.)

Personal information we may disclose
We occasionally disclose nonpublic personal information about you to affiliates and nonaffiliates as permitted by law. Some instances when we have shared information include:

  • disclosing information to a third party in order to process account transactions that you request or authorize;

  • sharing information with companies related to us, as permitted by law, to make you aware of new funds or other services that we offer;

  • disclosing your name and address to companies that mail account-related materials such as shareholder reports (note that these companies may not use the information for any other purpose);

  • disclosing information to research companies or other service providers that help to assess and improve our financial services, and help us provide tailored experiences and advertisements about our products and services; and

  • disclosing information in connection with legal proceedings such as responding to a subpoena.

When personally identifiable financial information is shared with third parties, they are not permitted to use the information for any purpose other than to assist our servicing of your account(s), including helping us improve the services we offer, or as permitted by law.

If you close your account(s) or if we lose contact with you, we will continue to share information in accordance with our current privacy policy and practices.

We restrict access to your nonpublic personal information to authorized persons. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

These measures reflect our commitment to maintaining the privacy of your confidential information. We appreciate the confidence you have shown by entrusting us with your assets.

To comply with Tanzania regulations, the information we receive from you will be used to verify your identity.

The Internet: The TaWoE affiliates’ websites are public. While we strive to protect all information we receive when you log on to the websites, we cannot guarantee the security of any information you transmit to us online, and you do so at your own risk. By entering the password-protected areas of our websites, you consent to our contacting you to discuss our products and services. We do not look for web browser “do not track” requests.

We may use data collected to customize advertisements to you on other sites as you browse the Web. We may supplement the information we collect with nonpersonal information from other sources in order to enhance advertisements. As part of this service, our website and any online advertisements from us are generally delivered with icons that help consumers understand how data about them is being used and provides choices for consumers who want more control and an ability to opt-out of such behavioural (targeted) advertising. 

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